Home > User Experience > Ignite — An email client UX Case Study | by Timothy Ayegbede | Jul, 2020

Ignite — An email client UX Case Study | by Timothy Ayegbede | Jul, 2020

Ignite — An email client UX Case Study | by Timothy Ayegbede | Jul, 2020


On October 29th 1969, the first message was sent from computer to computer on ARPANET.

It became the email as we all know it today, It is a very comfortable means of communication especially among professionals and working-class because it is extremely fast, cheap and can reach a lot of people when you hit the send button, but it quickly turned to a place where marketers hit you with their products and overwhelm you with their newsletters.

I was tasked to design an emailing client called Ignite. Ignite is a minimalistic email client that gives you control over the organization of your mails.

  • An email client that helps people focus on what’s important.

Users Survey

I started my interview by setting up a form, a simple google form to understand challenges people face when using their local emails (Those things are almost perfect). I used a google form because it adheres to the social distancing guidelines and also I would reach more email users through a link.

With this survey, I was able to gather information and understand the user’s pain points. The form contained 13 short questions, The form was answered by 22people.



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